• We utilize multiple fulfillment centers across the country to improve inventory coverage and reduce shipping time.
• Although we strive to process orders the same day, there may be times we are delayed. Please allow 1-2 business days to process your order.
• Orders are not processed on weekends or holidays.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. A few of the parts ordered from the manufacturer may take up to 5-10 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 4-10 days.
• On occasion oversized shipments do not calculate correctly and may be an additional charge. We will contact you if this is the case to seek approval.
• We cannot guarantee transit times. Please contact carrier for delivery issues.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping costs.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

• Contact us to arrange for any returns.
• Return request needs to be within 30 days of receipt.
• A copy of the invoice will need to be included with the return.
• Parts must be resalable and in the original packaging.
• We cannot take back used, tried, or installed parts.
• Electrical parts are not returnable.
• Return shipping is your responsibility. We do not provide free return labels.
• All returns will be charged a 15% restocking fee.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.